Shipping & Returns

General Information

Hours: Monday through Friday, 8:30 am until 5:00 pm CT

Customer Service Phone Number: 800-817-4318

Customer Service Fax Number: 800-817-4319

Customer Service Email Address:

Contact Information

If you have any questions about a product, an order placed, or our company policies, please do not hesitate to contact us. Scojo New York is a brand of Ogi Eyewear, an independent eyewear design company.

Scojo New York

Phone: 763-252-0508 or 800-817-4318



Scojo New York guarantees a high quality product and will replace products with factory defects at no charge for a period of 12 months from the purchase date. This warranty does not apply to products purchased at special sales or discounted pricing. The Scojo New York warranty does not cover frames that have been broken by personal wear, or other conditions not associated with a factory defect. All warranties are null and void if factory lenses are removed and/or replaced. Frames that have been discontinued during the 12-month warranty period may be exchanged for frames of a similar value.

Terms and Conditions

All prices are FOB Minneapolis, MN and are subject to change. All shipments are carefully checked, but discrepancies should be reported immediately to Scojo New York customer service for assistance. All orders are billed from Ogi Eyewear—the independent eyewear company that designs Scojo New York product. To view Ogi Eyewear’s other frame lines, visit

When using our site, our servers may automatically record information that is sent from your browser upon visiting a website. This recorded information may include your web requests, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your select browser. User inputted site search data may be recorded and stored for various research purposes and/or to help resolve possible future technical issues which may in turn link a user ID to the performed search. Additionally, by creating an account on our site, you are providing email and contact information for future promotions and data driven customer based research.

Returns and Exchanges

Returns are made easy! Frames purchased on can be returned or exchanged within 30 days of the purchase date. Simply contact our Customer Service team at 800-817-4318 or and we'll email you a prepaid return label. All frames must be presented with a receipt or invoice from Scojo New York for exchange, refund, or credit. Any frame not purchased from should be returned to its original purchase location. Please allow 2-3 weeks for processing.


We offer the following shipping terms:

- Convenient standard shipping (2-5) business days

*We are not able to deliver to P.O. Boxes. Incomplete address information may result in delays.

Hazardous conditions might cause service delays and disruptions for inbound and outbound shipments.



Protecting your order information is important to us. We use Blue Pay technology to protect the security of your online purchase. BluePay Inc. is committed to safeguarding the privacy and security of the information they collect. They have implemented multiple security measures to ensure the protection of your information including secure servers and networks that are accessible by a limited number of employees and industry standard encryption technologies when transferring or receiving sensitive information.